Condor Group Limited
London, United Kingdom Tel. +44 (0)208 370 4300
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This document was last updated May 25, 2012.

Scope

This privacy statement only applies to royallondonwatches.co.uk. It does not apply to affiliate or advertiser sites, products or services.

Overview

Condor Group Limited is committed to protecting your privacy. You can visit most pages on our website without providing us with any information about yourself but sometimes we do need to collect personal information to provide the services that you request. We also collect summary statistical data to help us to provide the best service to you.

In brief, we collect information for the following purposes:

  • To service order requests
  • Research, analysis, reporting
  • Contacting our visitors in response to direct enquiries
  • Contacting our visitors (except via telephone) for promotion of the site or products

Ourselves and our shipping agents has access to the information we collect.

This document explains the collection and use of data in these situations.

Order Processing

Your name and address and your chosen delivery address is information needed to complete your order. Your email address is used to notify you of the status of your order.

Summary Statistics

We collect summary statistics relating to our visitors' usage of our website. This data is non-personal in nature and, in particular, helps us to identify the numbers of unique visitors and trends over time.

Cookies

A cookie is a small data file stored on your computer containing information sent to your browser by a web server. Cookies cannot be used to run programs or deliver viruses to your computer, and can only be read by a web server in the domain that issued the cookie to you.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

We use cookies to track your order (shopping basket) and to help manage the shopping experience. This helps us to provide the service we offer and to maintain the statistical information referred to above. These cookies are destroyed when you place your order and/or when your internet session ends.

Personal Information

When you place an order with Condor Group Limited, you are required to provide the following information...

  1. Your name
  2. Your address
  3. Your email address

This information is necessary so that we may properly service your order. In addition, you may optionally provide a separate delivery address. This information is retained along with details of your order.

Opt-In Email List

You have the option to subscribe to our email list. If you do, your email address is used to keep you informed of new developments and offers from Condor Group Limited from time to time. Every communication we send you will contain clearly labelled instructions on how to opt-out of our mail list and withdraw your agreement to receive future mailings at any time.

Information Sharing

Save when required to do so by law, and when necessary for logistical reasons (delivery information), no information whatsoever is passed to third parties.

Changes to this Statement

When we occasionally update this privacy statement we will also revise the "last updated" date at the top of the statement. Material changes to the statement will be notified to you by placing a prominent notice on the main web site.

Contact Information

We welcome your comments regarding this statement. If you believe that we have collected incorrect information or if you would like to dispute any information, please contact us by email at privacy@royallondonwatches.co.uk.

This document was last updated May 25, 2012.

About cookies

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server. Each cookie is unique to your web browser and contains information that allows the website to remember information such as your user preferences or the contents of your shopping basket.

Cookies can only be read by the web server that set them. They can be set for the duration of the current visit only (session cookies) or for repeat visits (persistent cookies) which allows the web to read information that was set during a previous visit to that site. Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites who run content on the page you are viewing (‘third party cookies’).

First party cookies 

First party cookies are set by the website you are visiting and can only be read by that site.

Third party cookies

Third party cookies are set by a different organisation to the owner of the website you are visiting. For example, the website might use a third party analytics company who will set their own cookie to perform this service.

The website you are visiting may also contain content embedded from, for example YouTube or Flickr, and these sites may set their own cookies.
 
More significantly, a website might use a third party advertising network to deliver targeted advertising on their website. These may also have the capability to track your browsing across different sites.

Advertising cookies are not set for visitors to this website.

How you can control cookies 

If you don’t want to receive cookies you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings - the Help function within your browser should tell you how.
 
Alternatively you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of desktop browsers.

This website will work without cookies but you will lose the ability to remain logged in to your account when you navigate to a different page, to save favourite items for reference at a future date or to save items to your shopping cart.

Cookie list

Cookies that are set by this website are listed below.

Cookie name or supplier Type Purpose
 ASP.NET_SessionId Session The management of your user experience.
 chkcookie Session A test cookie to determine if cookies are enabled or not.
 cart Persistent (7 days) To hold the contents of your shopping cart.
 favs Persistent (90 days) To hold your favourite items for later use.
 _hrcc Persistent
(90 days)
To hold information to help provide the best possible site performance. 
 Google Analytics     Persistent The collection of anonymous statistical information.


Useful links 

Information Commissioner's Office
AboutCookies.org
Wikipedia

 
   
 

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Condor Group Ltd Condor House, 700 Great Cambridge Road, London, United Kingdom Tel. +44 (0)208 370 4300 Fax. +44 (0)208 370 4321
Web. www.royallondonwatches.co.uk Email. sales@condorgrp.com
Copyright © Condor Group Ltd. All rights reserved.